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Ellis Best in Class Logo with Five Stars

Guardian Communities Awarded Best in Class in Customer Experience

Guardian is thrilled to announce 15 of our communities have been awarded an Ellis Customer Experience Best in Class Award.

For the second year in a row, Highland Square (Cottonwood, AZ) took the top honors! Also awarded in the Top Ten was Town Center Station (Happy Valley, OR).

Exceeding the Industry in Customer Experience Logo

The awards recognize the top 10% in the nation based on the results of resident surveys across five touchpoints – lead conversion, move-in, maintenance, pre-renewal, and move-out. To be eligible, communities must have been a part of the program for at least nine months and completed 20 or more surveys in 2023.

In total, 95 properties were recognized, including 15 of Guardian's communities:

#1 – Highland Square (Cottonwood, AZ)

#5 – Town Center Station (Happy Valley, OR)

#11 – Orchards Plaza (McMinnville, OR)

#12 – Terrace at Mount Scott (Happy Valley, OR)

#13 – Willakenzie Crossing (Eugene, OR)

#16 – Cypress Point (Cassa Grande, AZ)

#18 – East Fair Terrace (Gresham, OR)

#19 – Oakmont (Tigard, OR)

#32 – Alpine Ridge (Mount Vernon, WA)

#50 – Aspen Ridge (Cottonwood, AZ)

#52 – Creekside Village (Beaverton, OR)

#74 – Glenridge (Bullhead, AZ)

#88 – Belmont Dairy (Portland, OR)

#92 – Discovery Point (Mesa, AZ)

#93 – Suzann Plaza (Aloha, OR)

Click here to read the entire list of Ellis Customer Experience Best in Class Awards.

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